Selected Works
Explore some of my work, designed to deliver customer impact and highlighting my passion for all things CX.
Selected Works
Explore some of my work, designed to deliver customer impact and highlighting my passion for all things CX.
Selected Works
Explore some of my work, designed to deliver customer impact and highlighting my passion for all things CX.
Kickstarting a Control Automation in Melbourne, Australia
INCAS Control
Jul 27, 2025
Kickstarting a Control Automation in Melbourne, Australia
INCAS Control
Jul 27, 2025
Kickstarting a Control Automation in Melbourne, Australia
INCAS Control
Jul 27, 2025
Unifying the Merchant customer experience for a complex organisation
National Australia Bank
Jun 10, 2025
Unifying the Merchant customer experience for a complex organisation
National Australia Bank
Jun 10, 2025
Unifying the Merchant customer experience for a complex organisation
National Australia Bank
Jun 10, 2025
Enhancing the student experiences physically and digitally at one of Australias largest university
Monash University
Apr 24, 2022
Enhancing the student experiences physically and digitally at one of Australias largest university
Monash University
Apr 24, 2022
Enhancing the student experiences physically and digitally at one of Australias largest university
Monash University
Apr 24, 2022
About Me
About Me
About Me
Rodrigo Pesenti
I am part designer, part tinkerer. By day I map journeys, chase metrics and coach teams so ideas can turn into real wins. After hours you'll catch me painting Warhammer minis, setting fast laps on my racing sim and annoying my cats. I love data, clear stories, and gear that hums, whether it’s a customer flow or a V8 engine.
Customer Experience Consultant
INCAS Control Automation
2021 - Present
Senior Service Designer
National Australia Bank
2022-2025
Customer Experience Specialist
Monash University
2019 - 2022
User Experience Designer
Alphawhale
2017 - 2019
Vice President / Head Coach
Donvale Presbyterian Football Club
Volunteer
Customer Experience Consultant
INCAS Control Automation
2021 - Present
Senior Service Designer
National Australia Bank
2022-2025
Customer Experience Specialist
Monash University
2019 - 2022
User Experience Designer
Alphawhale
2017 - 2019
Vice President / Head Coach
Donvale Presbyterian Football Club
Volunteer
Customer Experience Consultant
INCAS Control Automation
2021 - Present
Senior Service Designer
National Australia Bank
2022-2025
Customer Experience Specialist
Monash University
2019 - 2022
User Experience Designer
Alphawhale
2017 - 2019
Vice President / Head Coach
Donvale Presbyterian Football Club
Volunteer
What People Say
I have worked with various teams and stakeholders to deliver the best experiences for my audiences.
What People Say
I have worked with various teams and stakeholders to deliver the best experiences for my audiences.
What People Say
I have worked with various teams and stakeholders to deliver the best experiences for my audiences.
Rod is an extremely talented UX designer who is a breeze to work with. He interprets briefs with ease, and always delivers high quality outcomes on our collaborative projects. I would recommend Rod and his skills to anyone!
Christina Peng
Web Content Author
Rod is an extremely talented UX designer who is a breeze to work with. He interprets briefs with ease, and always delivers high quality outcomes on our collaborative projects. I would recommend Rod and his skills to anyone!
Christina Peng
Web Content Author
Rod is an extremely talented UX designer who is a breeze to work with. He interprets briefs with ease, and always delivers high quality outcomes on our collaborative projects. I would recommend Rod and his skills to anyone!
Christina Peng
Web Content Author
Rod is an extremely talented UX designer who is a breeze to work with. He interprets briefs with ease, and always delivers high quality outcomes on our collaborative projects. I would recommend Rod and his skills to anyone!
Christina Peng
Web Content Author